Meet customers where they are
Use a hosted portal, custom domain, in-app widget, email intake, CSV or Excel import, and API. Moderate submissions before they become public.
Product feedback software
Collect feature requests in one branded portal, connect every vote to a real customer, and give your team the context to decide what deserves attention next.
Bulk CSV export
128 votes · 14 accounts · $4,820 MRR
Salesforce integration
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From signal to decision
A public board alone creates another inbox. ProductLift keeps the customer-facing conversation connected to the private evidence your team needs.
Use a hosted portal, custom domain, in-app widget, email intake, CSV or Excel import, and API. Moderate submissions before they become public.
Merge or split requests manually, group them with categories and tags, and keep private notes beside the public conversation.
Compare votes, accounts, segments and revenue. Add your own criteria, score the candidates, then move the winners to a roadmap.
Evidence beside every request
A hundred votes from trial users can mean less than six requests from accounts worth $12,400 MRR. ProductLift shows both, so the loudest request does not automatically win.
Know who is asking
Vote totals are useful, but they are not the whole decision. ProductLift keeps account value, plan, lifecycle and custom customer data next to demand, so a strategic enterprise request does not disappear under a pile of free-user votes.
Reusable filters
Combine plan, status, role, geography, MRR and your own attributes into a segment. Open any request and immediately see how much demand comes from that audience.
B2B account view
Group users under the company they work for. Compare accounts by users, votes, posts, MRR, LTV, plan and customer status, then open the account to understand its full history.
Customer context can come from your own API or SDK, a CSV or Excel import, Stripe, or HubSpot. Saved filters and custom queries let different teams return to the view that matters to them.
Private team workspace
The public conversation stays clear while your team investigates the details. Keep the evidence, discussion and related work on the same request instead of rebuilding the context in Slack.
See the feature request workflow →Discuss tradeoffs privately, mention a teammate and link duplicates, dependencies or related requests without exposing the thread.
Approve submissions before publication, merge requests that describe the same need, or split one broad request into decisions you can act on.
Capture product area, urgency, owner or any field your process needs. Assign work and keep internal posts private.
Keep formatted text, code, images, video and file attachments with the request, then lock comments when the discussion is complete.
Rules and connected workflows
Use rules to keep the board moving without turning every decision over to an algorithm. ProductLift can react to clear conditions while your team owns prioritization and communication.
When
Vote count reaches 25
Then
Change status to Under review
Notify assigned product managers
Create, update and search requests from your own systems, then react to ProductLift events.
MCP server for AI agentsLet approved AI clients work with posts, comments, votes, users, companies, tags and statuses.
SDK, SSO and integrationsIdentify signed-in users, embed the board and connect the customer data you already trust.
See the customer experience
Open a request, vote and browse statuses. This is the real hosted portal your customers would use.
Close the loop
Move an accepted request to the roadmap, publish the shipped change, and notify the people who asked for it. Automation rules can change status when a request reaches a vote threshold.
Share what is next without exposing the entire backlog.
Announce what shippedPublish once to the web, email and your in-app widget.
Explain it in the knowledge baseTurn repeated questions into searchable help.
Add commercial contextUse Stripe data to understand the accounts behind demand.
Feedback resources
Yes. Customers can submit requests, vote, comment and follow status in a public or private feedback portal.
Yes. ProductLift connects voters to people and companies, including plan, MRR, LTV, status and custom attributes.
Your team can find similar requests and manually merge or split them while keeping control over the final grouping.
Yes. Automation rules can update a status when a request reaches a vote threshold, while your team keeps control of the workflow.
Yes. Accepted requests can move to the roadmap, and voters can be notified when the work ships in the changelog.
Yes. Use the REST API, webhooks, SDK, integrations or MCP server to connect ProductLift to your product workflow and AI agents.
Start with a branded feedback portal and connect it to the rest of your product workflow when you are ready.
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