Product feedback software

Product feedback software that turns requests into clear decisions

Collect feature requests in one branded portal, connect every vote to a real customer, and give your team the context to decide what deserves attention next.

✓ Unlimited voters✓ Public or private✓ 14-day trial
Feedback inbox128 requests

Bulk CSV export

128 votes · 14 accounts · $4,820 MRR

128votes

Salesforce integration

96 votes · 6 enterprise accountsUnder review

Dark mode

214 votes · mostly free planOpen
Used by 6,000+ teams★ 4.8 on G2★ 4.9 on CapterraEU hostedGDPR compliant

From signal to decision

A feedback system your customers and product team can both use

A public board alone creates another inbox. ProductLift keeps the customer-facing conversation connected to the private evidence your team needs.

01 · COLLECT

Meet customers where they are

Use a hosted portal, custom domain, in-app widget, email intake, CSV or Excel import, and API. Moderate submissions before they become public.

02 · ORGANIZE

Clean the request backlog

Merge or split requests manually, group them with categories and tags, and keep private notes beside the public conversation.

03 · DECIDE

Prioritize with customer context

Compare votes, accounts, segments and revenue. Add your own criteria, score the candidates, then move the winners to a roadmap.

Evidence beside every request

Votes, customer context and revenue in one view

A hundred votes from trial users can mean less than six requests from accounts worth $12,400 MRR. ProductLift shows both, so the loudest request does not automatically win.

  • ✓ See the people and companies behind every vote
  • ✓ Filter by plan, tag, account or customer segment
  • ✓ Bring in account context from Stripe or HubSpot
  • ✓ Collaborate privately with internal comments
Explore feature prioritization →
RequestReachImpactConf.Score
Bulk CSV export$4,820 MRR
80709012.6
Salesforce integration$12,400 MRR
5085703.7

Know who is asking

Prioritize the customers and companies behind the votes

Vote totals are useful, but they are not the whole decision. ProductLift keeps account value, plan, lifecycle and custom customer data next to demand, so a strategic enterprise request does not disappear under a pile of free-user votes.

Reusable filters

Build customer segments your team can reuse

Enterprise EU

Combine plan, status, role, geography, MRR and your own attributes into a segment. Open any request and immediately see how much demand comes from that audience.

Enterprise voters18
Segment MRR$31,440

B2B account view

See demand at company level

Group users under the company they work for. Compare accounts by users, votes, posts, MRR, LTV, plan and customer status, then open the account to understand its full history.

CompanyVotesMRR
Acme Cloud37$8,420
Northstar12$4,100

Customer context can come from your own API or SDK, a CSV or Excel import, Stripe, or HubSpot. Saved filters and custom queries let different teams return to the view that matters to them.

Private team workspace

Work through a request before you answer publicly

The public conversation stays clear while your team investigates the details. Keep the evidence, discussion and related work on the same request instead of rebuilding the context in Slack.

See the feature request workflow →

Internal comments, mentions and linked posts

Discuss tradeoffs privately, mention a teammate and link duplicates, dependencies or related requests without exposing the thread.

Merge, split and moderate

Approve submissions before publication, merge requests that describe the same need, or split one broad request into decisions you can act on.

Custom fields and ownership

Capture product area, urgency, owner or any field your process needs. Assign work and keep internal posts private.

Rich customer evidence

Keep formatted text, code, images, video and file attachments with the request, then lock comments when the discussion is complete.

Rules and connected workflows

Automate the routine, keep people in control

Use rules to keep the board moving without turning every decision over to an algorithm. ProductLift can react to clear conditions while your team owns prioritization and communication.

  • ✓ Automatic status changes when a request reaches a vote threshold
  • ✓ Scheduled posts and feedback digests for a predictable cadence
  • ✓ Voter notifications when a request changes or ships
  • ✓ Manual and AI-assisted moderation for incoming submissions
Automation ruleActive

When

Vote count reaches 25

↓

Then

Change status to Under review

Notify assigned product managers

See the customer experience

Try a live feedback board

Open a request, vote and browse statuses. This is the real hosted portal your customers would use.

Live feedback demoOpen full screen ↗

Close the loop

Do not stop after collecting feedback

Move an accepted request to the roadmap, publish the shipped change, and notify the people who asked for it. Automation rules can change status when a request reaches a vote threshold.

Product feedback software FAQ

Can customers submit and vote on feedback?

Yes. Customers can submit requests, vote, comment and follow status in a public or private feedback portal.

Can I see which companies and customer segments want a feature?

Yes. ProductLift connects voters to people and companies, including plan, MRR, LTV, status and custom attributes.

Can ProductLift merge duplicate requests?

Your team can find similar requests and manually merge or split them while keeping control over the final grouping.

Can I automate feedback statuses?

Yes. Automation rules can update a status when a request reaches a vote threshold, while your team keeps control of the workflow.

Does feedback connect to the roadmap and changelog?

Yes. Accepted requests can move to the roadmap, and voters can be notified when the work ships in the changelog.

Can I connect ProductLift to my own systems?

Yes. Use the REST API, webhooks, SDK, integrations or MCP server to connect ProductLift to your product workflow and AI agents.

Give every good request a clear next step

Start with a branded feedback portal and connect it to the rest of your product workflow when you are ready.

Start free trial