Your Shoppers Tell You What They Want. You Build What Sells.

BigCommerce serves a merchant base that skews toward mid-market and enterprise retailers. These merchants run complex operations with multi-storefront setups, B2B wholesale channels, and headless commerce architectures. They expect the tools they use to have a professional way to accept feature requests and communicate development priorities.

Unlike platforms with massive app stores, BigCommerce has a more curated marketplace. That means each app serves a more concentrated user base, and losing even a few enterprise accounts has an outsized impact on revenue. A feedback board that lets merchants vote and track progress reduces churn by making users feel invested in your product's direction.

ProductLift works with any BigCommerce frontend. Whether your merchants access your tool through a Stencil storefront, a headless Next.js build, or a standalone SaaS dashboard, the feedback board embeds with a simple code snippet or lives on its own custom subdomain. There's no BigCommerce app to install and no impact on storefront performance.

For teams managing multiple BigCommerce merchant segments, ProductLift supports separate feedback boards per audience. Show enterprise wholesale clients a different feedback channel than your direct-to-consumer merchants. Each board maintains its own vote counts, statuses, and subscriber lists, so you get segment-specific insights into what each group needs.