Shopify Feedback Board App

Your Shoppers Tell You What They Want. You Build What Sells.

A feedback board for your Shopify site where users submit ideas, vote on priorities, and AI helps you decide what to build next.

5,204 Shopify sites 4.8 on G2 5-minute setup

See Demo

★★★★★

from 124+ reviews

G2 4.8 Capterra 4.8

Try It Right Now

This is a live feedback board. Submit an idea or vote on one. That is exactly how it works on your Shopify site.

How It Actually Works

Users tell you what they want. You build what matters.

User submits a request

Through your Shopify store's feedback board. Customers describe what they want, attach files, and submit. Your team can also add requests from support conversations.

Others vote and AI organizes

Users upvote requests they care about. AI detects duplicates and merges them. Vote counts show real demand.

You prioritize with data

AI scores items against your vision. Stripe shows revenue behind each vote. RICE, ICE, and MoSCoW frameworks built in.

You ship and they find out

Move it to your roadmap, then to shipped. Every voter gets notified. It appears in your changelog.

What Happens Without a Shopify Feedback Board

Before

With ProductLift

×Shopify App Store reviews used as a feature request channel, hurting your rating

✓Merchants submit requests on your feedback board instead of leaving negative reviews

×Feature requests scattered across Shopify community forums, email, and live chat

✓One centralized board where every request has a vote count and status

×No way to tell if a request comes from a store doing $1K/mo or $100K/mo

✓Connect Stripe to see which requests come from your highest-spending Shopify customers

×Merchants uninstall your app because they think you aren't listening

✓Automatic notifications when their requested feature ships keep merchants engaged

What You Can Do With This

Let AI Organize Your Feedback

AI detects duplicate requests from Shopify customers and merges them. Auto-moderation filters spam. Your board stays clean without manual effort.

See What Your Best Customers Want

Connect Stripe. Every Shopify customer gets a profile with their order value, LTV, and purchase history. Prioritize by revenue impact, not just vote count.

Make It Look Like Part of Your Site

Custom colors that match your Shopify store theme. Custom fonts, custom domain. Remove all ProductLift branding. Your customers see your brand, not ours.

5,204

Teams using ProductLift feedback boards

4.8

Rating on G2 and Capterra

5 min

To set up on Shopify

Trusted by Store Owners Worldwide

Sebastian F.

Entrepreneur

★★★★★

This app will help you connect with your users and gather feedback like never before. The UI is clean and focused. The different pages and forms can be fully customized. Ruben is an amazing developer and entrepreneur with a proven track record. ProductLift is going places and you should get onboard.

AppSumo

Aaron Dye

★★★★★

An excellent product with equally excellent support! Everything just works, and when I had questions, the team was incredibly responsive.

Google

Timothy M.

Product Manager

★★★★★

This tool is literally a needle in a haystack. I was using Frill, and this doesn't even compare. The user interface, the way it lays out — so amazing. Also amazing support team!

AppSumo

Ben

Product Owner

★★★★★

Helped us quickly move away from our antiquated spreadsheet to a user-interactive system. User feedback is now collected in real-time. Support has been super speedy!

AppSumo

Marco

★★★★★

Based in Europe, ideal for privacy-conscious customer interaction. Constant improvements by Ruben together with thorough support make ProductLift a solid and future-proof choice.

AppSumo

Chris R.

Founder

★★★★★

By far the most customizable of all the feedback tools and much better than Feedbear. Developer is super responsive and support has been great. Highly recommend!

AppSumo

Who Uses Feedback Boards on Shopify

Online Store Owners

Let customers tell you what store improvements matter most. Payment options, shipping features, checkout flows. Build what drives revenue.

SaaS Companies

Replace spreadsheets and scattered messages with a single source of truth for feature requests. Prioritize based on real user demand and revenue impact.

Marketplace Operators

Collect feedback from both buyers and sellers. Prioritize improvements that benefit the entire marketplace ecosystem.

From Idea to Shipped Feature

One platform for the entire product lifecycle. Each step feeds the next.

Collect Feedback

Users submit feature requests and vote on priorities.

Plan on Your Roadmap

Drag items to Planned. Voters see the status change.

Ship and Announce

Move to Shipped. It becomes a changelog entry. Voters get notified.

Document It

Generate a help article from shipped features. AI writes the draft.

Store owners know what their customers want, but that knowledge is trapped in support tickets, emails, and chat logs. A feedback board consolidates all of it into one voteable, prioritized list.

ProductLift connects feedback to your roadmap and changelog. When a customer requests a feature and you ship it months later, they get notified. That closes the loop and builds the kind of loyalty that drives repeat purchases.

Ruben Buijs

Founder of ProductLift

Why Shopify Store Owners Need a Feedback Board

The Shopify ecosystem revolves around the App Store, where a handful of negative reviews can tank your install rate overnight. Many of those reviews aren't complaints about bugs. They are feature requests written as criticism because merchants had no other outlet. A dedicated feedback board gives merchants a constructive channel that keeps requests off your App Store listing.

Shopify apps serve merchants at every scale, from solo dropshippers to Shopify Plus enterprise operations. A feedback board with Stripe integration lets you see which requests come from stores generating real revenue. That context changes prioritization entirely. A feature requested by ten merchants doing $50K/mo each is worth more than one requested by a hundred free-trial users.

Embedding a feedback board on your Shopify app's website or linking it from your app's settings page takes minutes. Paste a code snippet into any Custom HTML section or point a subdomain like feedback.yourapp.com. There's no Shopify app to install, no Liquid theme edits, and no impact on your merchants' store performance.

ProductLift's AI detects duplicate feedback automatically, so the same request phrased ten different ways gets merged into one item with combined votes. That saves hours of manual triage and gives you a cleaner picture of what your Shopify merchants actually want.

Explore More ProductLift Features

See what else you can add to your Shopify site

Changelog

Keep your Shopify users updated with a changelog

Knowledge Base

Help your Shopify users find answers

Public Roadmap

Share your roadmap with Shopify visitors

Shopify Feedback Board App FAQ

How do I add a feedback to my Shopify site?

ProductLift embeds on your Shopify store with a simple code snippet. Add a Custom HTML section or code block to any page, paste the embed code, and publish. Alternatively, host on a custom subdomain like feedback.yoursite.com and link from your Shopify navigation. No app to install, no database changes.

Do I need to install a Shopify app?

No. ProductLift is hosted on its own servers and embedded via a small code snippet. There's nothing to install, no database tables created, and no performance impact on your Shopify site.

Can visitors submit feedback without creating an account?

Yes. Users can vote and submit feedback anonymously by default. You can optionally require email verification or account creation depending on your preference.

How does prioritization work?

ProductLift includes RICE, ICE, MoSCoW, and Impact-Effort scoring frameworks. Combine user votes with development effort estimates and revenue data from Stripe.

Can I merge duplicate feature requests?

Yes. AI automatically detects similar requests and suggests merges. You can also manually merge duplicates. All votes from merged requests are combined.

Can I customize the appearance?

Full customization for colors, fonts, and layout. White-label branding removes all ProductLift references.

Is there a free trial?

Yes. 14-day free trial with full access, no credit card required. Plans start at $19/mo (billed annually).

See What Your Customers Would Request

Create your feedback board in 5 minutes. Your first vote could be today.

No credit card required · 14-day free trial · No app to install · Works with any theme