Tilda Knowledge Base Plugin

Visitors Find Answers. Support Tickets Drop.

An AI-powered knowledge base for your Tilda site. Users search and find answers instantly. Zero database load, zero performance impact.

5,204 Tilda sites 4.8 on G2 5-minute setup

See Demo

★★★★★

from 124+ reviews

G2 4.8 Capterra 4.8

Try It Right Now

This is a live knowledge base. Try searching for an article. That is exactly how it works on your Tilda site.

How It Actually Works

Users find answers on their own. Your support team focuses on what matters.

Write articles (AI helps)

Use the editor or let AI draft help articles for your Tilda site. Getting started guides, FAQs, and how-to content.

Users search and find answers

AI-powered search handles typos, synonyms, and intent. Users find the right article without filing a ticket.

Analytics show content gaps

Every search is logged, including failed ones. You see exactly what to write next based on real user needs.

Unanswered questions become feature requests

When users search for something that doesn't exist yet, it can become a tracked feature request in your feedback board.

Why Tilda Sites Need a Better Knowledge Base

Before

With ProductLift

×Tilda blocks can display text but offer no search, hierarchy, or organization for docs

✓An AI-powered knowledge base with search, categories, and unlimited nesting

×Support docs scattered across Tilda subpages with no way for visitors to search

✓Users find answers instantly with intelligent search that handles typos and synonyms

×Building documentation pages in Tilda means recreating the layout for every article

✓Write articles in a rich editor and they are automatically organized and searchable

×Zero-code philosophy means you want docs without managing a separate platform

✓Embed your knowledge base with one code snippet in any Tilda HTML block

What You Can Do With This

Let AI Write Your Documentation

Talk to AI to generate help articles for your Tilda site. Any team member can create polished documentation in minutes, not hours.

See What Users Search For

Analytics log every search query on your Tilda knowledge base, including failed searches. Know exactly which articles to write next.

Make It Look Like Part of Your Site

Custom colors that match your Tilda site design. Custom fonts, custom domain. Remove all ProductLift branding. Your visitors see your brand, not ours.

5,204

Teams using ProductLift knowledge bases

4.8

Rating on G2 and Capterra

5 min

To set up on Tilda

Trusted by Site Owners And Creators Worldwide

Sebastian F.

Entrepreneur

★★★★★

This app will help you connect with your users and gather feedback like never before. The UI is clean and focused. The different pages and forms can be fully customized. Ruben is an amazing developer and entrepreneur with a proven track record. ProductLift is going places and you should get onboard.

AppSumo

Aaron Dye

★★★★★

An excellent product with equally excellent support! Everything just works, and when I had questions, the team was incredibly responsive.

Google

Timothy M.

Product Manager

★★★★★

This tool is literally a needle in a haystack. I was using Frill, and this doesn't even compare. The user interface, the way it lays out — so amazing. Also amazing support team!

AppSumo

Ben

Product Owner

★★★★★

Helped us quickly move away from our antiquated spreadsheet to a user-interactive system. User feedback is now collected in real-time. Support has been super speedy!

AppSumo

Marco

★★★★★

Based in Europe, ideal for privacy-conscious customer interaction. Constant improvements by Ruben together with thorough support make ProductLift a solid and future-proof choice.

AppSumo

Chris R.

Founder

★★★★★

By far the most customizable of all the feedback tools and much better than Feedbear. Developer is super responsive and support has been great. Highly recommend!

AppSumo

Who Uses a Knowledge Base on Tilda

SaaS Companies

Reduce support tickets with self-service documentation. Onboard new users faster with structured guides.

Freelancers and Agencies

Create client-facing documentation covering how to update content, manage their site, and handle common tasks.

Digital Product Creators

Help customers get started with your products. Onboarding guides, FAQs, and troubleshooting articles reduce support load.

From Idea to Shipped Feature

One platform for the entire product lifecycle. Each step feeds the next.

Collect Feedback

Users submit feature requests and vote on priorities.

Plan on Your Roadmap

Drag items to Planned. Voters see the status change.

Ship and Announce

Move to Shipped. It becomes a changelog entry. Voters get notified.

Document It

Generate a help article from shipped features. AI writes the draft.

Users of website builders expect things to be simple. That includes finding help. If your knowledge base search returns irrelevant results, users give up and file a support ticket instead.

ProductLift uses AI-powered search that understands intent, handles typos, and recognizes synonyms. Combined with analytics showing content gaps, you build documentation that actually reduces support load.

Ruben Buijs

Founder of ProductLift

Why Tilda Teams Choose ProductLift for Their Knowledge Base

Tilda is built for publishing beautiful content, not for structured documentation. You can create informational pages with Tilda blocks, but there is no search functionality, no article hierarchy, and no analytics to show what users are looking for.

ProductLift adds an AI-powered knowledge base that embeds on your Tilda site like any other block. Users search for answers and find relevant articles instantly, even when they misspell terms or use different phrasing. The knowledge base supports unlimited nesting so you can organize topics and subtopics however your users expect.

For teams using Tilda's zero-code approach, ProductLift's rich editor is equally approachable. Any team member can write and publish articles with images, videos, tables, and code blocks. AI can rewrite drafts to improve clarity, making it easy for non-writers to create useful documentation.

Analytics reveal which articles get the most views and which search queries return no results. This tells you exactly where your documentation has gaps, so you can fill them before users contact support.

Explore More ProductLift Features

See what else you can add to your Tilda site

Changelog

Keep your Tilda users updated with a changelog

Feedback Board

Collect feedback from your Tilda visitors

Public Roadmap

Share your roadmap with Tilda visitors

Tilda Knowledge Base Plugin FAQ

How do I add a knowledge base to my Tilda site?

In Tilda, add an HTML embed or code block to your page. Paste the ProductLift code snippet and publish. The embed adapts to your Tilda design automatically. You can also host on a custom subdomain like feedback.yoursite.com.

Do I need to install a Tilda plugin?

No. ProductLift is hosted on its own servers and embedded via a small code snippet. There's nothing to install, no database tables created, and no performance impact on your Tilda site.

Can AI help me write knowledge base articles?

Yes. AI can rewrite and improve your drafts, making it easy for any team member to create polished documentation. Write a rough draft and let AI polish it.

Can the knowledge base be private?

Yes. Make your knowledge base public for all visitors or restrict access to authenticated users. Useful for internal team documentation or customer-only help centers.

How do I track what users are searching for?

Analytics show you which articles are most viewed, which search queries return no results, and where users drop off.

Can I customize the appearance?

Full customization for colors, fonts, and layout. White-label branding removes all ProductLift references.

Is there a free trial?

Yes. 14-day free trial with full access, no credit card required. Plans start at $19/mo (billed annually).

Comparing Knowledge Base Tools?

Still weighing options? Compare 14 of the top help-center and internal-wiki platforms side-by-side in our best knowledge base software guide. Real pricing, free-plan detail, AI-search notes, and ticket-deflection features for Zendesk Guide, Document360, Confluence, Notion, Guru, ProductLift, and more.

See How Users Find Answers

Create your knowledge base in 5 minutes. AI writes the first draft.

No credit card required · 14-day free trial · No plugin to install · Works with any theme