Divi Knowledge Base Builder

Users Find Answers Without Filing a Ticket.

An AI-powered knowledge base for your Divi site. Users search and find answers instantly. Zero database load, zero performance impact.

5,204 Divi sites 4.8 on G2 5-minute setup

See Demo

★★★★★

from 124+ reviews

G2 4.8 Capterra 4.8

Try It Right Now

This is a live knowledge base. Try searching for an article. That is exactly how it works on your Divi site.

How It Actually Works

Users find answers on their own. Your support team focuses on what matters.

Write articles (AI helps)

Use the editor or let AI draft documentation for sites built with Divi. Design guides, setup instructions, and FAQs.

Users search and find answers

AI-powered search handles typos, synonyms, and intent. Users find the right article without filing a ticket.

Analytics show content gaps

Every search is logged, including failed ones. You see exactly what to write next based on real user needs.

Unanswered questions become feature requests

When users search for something that doesn't exist yet, it can become a tracked feature request in your feedback board.

Why Divi Sites Need a Better Knowledge Base

Before

With ProductLift

×Divi project documentation lives in Google Docs links shared through email

✓Organized knowledge base with search puts every answer at users fingertips

×Visual builder complexity means users need guides for layouts, modules, and presets

✓Unlimited article hierarchy covers every topic from beginner to advanced

×WordPress sites built with Divi have no centralized place for user documentation

✓Embeddable help center integrates directly into your Divi powered site

×Support tickets pile up when users can't figure out your product on their own

✓AI powered search reduces tickets by surfacing answers before users ask

What You Can Do With This

Let AI Write Your Documentation

Talk to AI to generate help articles for your Divi site. Any team member can create polished documentation in minutes, not hours.

See What Users Search For

Analytics log every search query on your Divi knowledge base, including failed searches. Know exactly which articles to write next.

Make It Look Like Part of Your Site

Custom colors that match your Divi site design. Custom fonts, custom domain. Remove all ProductLift branding. Your visitors see your brand, not ours.

5,204

Teams using ProductLift knowledge bases

4.8

Rating on G2 and Capterra

5 min

To set up on Divi

Trusted by Website Designers And Developers Worldwide

Sebastian F.

Entrepreneur

★★★★★

This app will help you connect with your users and gather feedback like never before. The UI is clean and focused. The different pages and forms can be fully customized. Ruben is an amazing developer and entrepreneur with a proven track record. ProductLift is going places and you should get onboard.

AppSumo

Aaron Dye

★★★★★

An excellent product with equally excellent support! Everything just works, and when I had questions, the team was incredibly responsive.

Google

Timothy M.

Product Manager

★★★★★

This tool is literally a needle in a haystack. I was using Frill, and this doesn't even compare. The user interface, the way it lays out — so amazing. Also amazing support team!

AppSumo

Ben

Product Owner

★★★★★

Helped us quickly move away from our antiquated spreadsheet to a user-interactive system. User feedback is now collected in real-time. Support has been super speedy!

AppSumo

Marco

★★★★★

Based in Europe, ideal for privacy-conscious customer interaction. Constant improvements by Ruben together with thorough support make ProductLift a solid and future-proof choice.

AppSumo

Chris R.

Founder

★★★★★

By far the most customizable of all the feedback tools and much better than Feedbear. Developer is super responsive and support has been great. Highly recommend!

AppSumo

Who Uses a Knowledge Base on Divi

Web Design Agencies

Create client-facing documentation covering how to edit content, update pages, and manage their site.

SaaS Product Teams

Reduce support tickets with self-service documentation. AI-powered search helps users find answers instantly.

Freelance Designers

Document your design process, brand guidelines, and site management instructions for clients.

From Idea to Shipped Feature

One platform for the entire product lifecycle. Each step feeds the next.

Collect Feedback

Users submit feature requests and vote on priorities.

Plan on Your Roadmap

Drag items to Planned. Voters see the status change.

Ship and Announce

Move to Shipped. It becomes a changelog entry. Voters get notified.

Document It

Generate a help article from shipped features. AI writes the draft.

Visual builders attract users who think visually. Your knowledge base should match that expectation with rich content: screenshots, embedded videos, and step-by-step guides that show rather than tell.

ProductLift's WYSIWYG editor supports images, Loom videos, code blocks, and tables. AI helps write and improve articles so any team member can create polished documentation.

Ruben Buijs

Founder of ProductLift

Why Divi WordPress Sites Need a Knowledge Base

Divi's extensive options panel and visual builder give WordPress site owners tremendous flexibility, but that flexibility creates complexity. Products built on Divi powered sites often need documentation covering setup, customization, integrations, and troubleshooting. ProductLift's knowledge base provides AI powered search and organized categories so users find the right article instantly.

WordPress developers using Divi typically serve users with varying technical skill levels. Some are experienced developers customizing child themes; others are business owners who barely know HTML. ProductLift's unlimited hierarchy lets you organize articles from beginner guides to advanced developer documentation. AI powered search handles natural language queries so even non-technical users find what they need.

Embedding a knowledge base in a Divi layout works like any code integration. Add a Code module in the visual builder, paste the ProductLift snippet, and save. The knowledge base loads responsively and adapts to your column width. For a dedicated documentation portal, host on a subdomain like docs.yourproduct.com and link from your Divi navigation menu.

Every support ticket a knowledge base article deflects saves your team time and money. ProductLift's analytics show you which articles users read, which searches fail, and which topics generate the most questions. That data lets you continuously improve your documentation based on real user behavior rather than guesswork.

Explore More ProductLift Features

See what else you can add to your Divi site

Changelog

Keep your Divi users updated with a changelog

Feedback Board

Collect feedback from your Divi visitors

Public Roadmap

Share your roadmap with Divi visitors

Divi Knowledge Base Builder FAQ

How do I add a knowledge base to my Divi site?

In Divi, add an HTML or code module to your page layout. Paste the ProductLift embed code and save. The embed is responsive and adapts to your design automatically. Alternatively, link to a hosted page on a custom subdomain.

Do I need to install a Divi builder?

No. ProductLift is hosted on its own servers and embedded via a small code snippet. There's nothing to install, no database tables created, and no performance impact on your Divi site.

Can AI help me write knowledge base articles?

Yes. AI can rewrite and improve your drafts, making it easy for any team member to create polished documentation. Write a rough draft and let AI polish it.

Can the knowledge base be private?

Yes. Make your knowledge base public for all visitors or restrict access to authenticated users. Useful for internal team documentation or customer-only help centers.

How do I track what users are searching for?

Analytics show you which articles are most viewed, which search queries return no results, and where users drop off.

Can I customize the appearance?

Full customization for colors, fonts, and layout. White-label branding removes all ProductLift references.

Is there a free trial?

Yes. 14-day free trial with full access, no credit card required. Plans start at $19/mo (billed annually).

Comparing Knowledge Base Tools?

Still weighing options? Compare 14 of the top help-center and internal-wiki platforms side-by-side in our best knowledge base software guide. Real pricing, free-plan detail, AI-search notes, and ticket-deflection features for Zendesk Guide, Document360, Confluence, Notion, Guru, ProductLift, and more.

See How Users Find Answers

Create your knowledge base in 5 minutes. AI writes the first draft.

No credit card required · 14-day free trial · No builder to install · Works with any theme